bj6618's Privacy Policy

This Privacy Policy ("Policy") describes our commitment and practices regarding the protection of personal information of users of the bj6618 platform and its associated services ("Services"). By using the bj6618 website or application, you are considered to have agreed to the terms of this Policy.

We operate a safe and reliable online entertainment platform for players in Bangladesh. Protecting the privacy and security of your information is our highest responsibility. By reading this Policy, you will learn what information we collect, why we collect it, how we use it, and what rights you have over your information.

What Information We Collect

We collect various types of information when you register an account and use services on bj6618. This information is necessary for operating our services, ensuring security, and improving the user experience.

1.1 Information You Provide Directly

Information you provide to us directly:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID number (for required KYC verification)
• Payment method details such as bKash, Nagad, Rocket, or Upay number
• Account settings and preferences
• Messages sent via support tickets or live chat

1.2 Automatically Collected Information

Information collected automatically through technology when you use our platform:

• IP address and device type
• Browser version and operating system
• Session logs — login time, activity, and logout time
• Game play history and betting records
• Transaction records — deposit and withdrawal details
• Information collected through cookies and similar tracking technologies

1.3 Information About Minors

bj6618 strictly prohibits registration by anyone under the age of 21. We do not knowingly collect any personal information from anyone under 21. Age verification is mandatory at the time of registration.

How Your Information Is Used

We use the information collected for the following purposes. Each purpose is specific and no information is used beyond what is necessary.

2.1 Service Operation and Account Management

Your information is used to create and manage your account, verify your identity, process transactions, and provide gaming services. Information is processed as needed to handle deposits and withdrawals through bKash, Nagad, Rocket, and Upay.

2.2 Security and Fraud Prevention

Information is used to ensure platform security, detect fraud and unauthorized access, and comply with anti-money laundering (AML) regulations.

2.3 Customer Support

Our 24/7 Bengali live chat support team uses the necessary account information to help resolve your issues. Support conversations may be monitored for quality improvement.

2.4 Bonus and Promotional Communications

With your consent, we may inform you about new offers, bonuses, and updates. You can opt out of such communications at any time.

2.5 Meeting Legal Obligations

Information may be retained and used where necessary to comply with applicable laws, regulations, or directives from regulatory authorities.

Information Sharing and Disclosure

bj6618 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is sent to the relevant payment gateways. These providers follow their own privacy policies.
• Technology Service Providers: Minimal necessary information may be shared with trusted technology partners who assist in operating the platform, but only under contractual confidentiality terms.
• Legal Obligations: Information may be disclosed as required by court orders, lawful directives from government agencies, or applicable law.
• Fraud Investigations: Information may be shared with relevant authorities to assist in investigating suspected fraud or illegal activity.

Your information is not shared with any third party for any purpose other than those listed above. We verify the privacy standards of our partners and work only with trusted organizations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Required for service operation — maintaining login sessions, security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and game preferences.
• Analytics Cookies: Used to understand how the website is used and to improve services. Data is collected in aggregate and anonymous form.

4.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may limit some platform functionality and you may not be able to log in properly.

Data Security Measures

bj6618 has put in place industry-standard technical and organizational security measures to keep your personal information safe. Our security infrastructure is regularly reviewed and updated.

5.1 Technical Security

• SSL/TLS encryption — all data transfers are encrypted
• Password hashing and salting — stored passwords are never readable in plain text
• Two-step verification available
• Firewall and intrusion detection systems
• Regular security audits and penetration testing
• Encrypted database storage

5.2 Organizational Security

• Minimum necessary access policy for staff
• Regular privacy training
• Staff obligations enforced through data protection agreements
• Incident response plan in place

However, no method of transmitting information over the internet is 100% secure. We strive to ensure the highest level of security, but we cannot give absolute guarantees against any unforeseen security breach.

Data Retention Period

We retain your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as the account is active and for a minimum of 5 years after account closure (due to legal obligations).
• Transaction Records: A minimum of 5 years in accordance with financial regulatory requirements.
• Support Communications: Up to 2 years after the issue is resolved.
• Gaming History: For as long as the account is active and for a minimum of 2 years after closure.
• Cookie Data: Between 30 days and 1 year depending on the type of cookie.

Once the specified period ends, information is securely deleted or anonymized so that it is no longer identifiable.

Your Data Rights

As a bj6618 user, you have the following rights over your personal information. Contact us to exercise these rights.

To exercise these rights, contact us by email or through live chat. We will respond to your request within 30 working days. In some cases it may not be possible to fully delete information due to legal obligations — in such cases we will inform you of the reason.

Third-Party Links

Our platform may have connections to payment partners and game providers. Game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe operate their software on their own servers.

We are not responsible for the privacy policies of these third parties. We only exchange the minimum necessary technical information with them, and your account remains protected when using their services.

Policy Changes and Updates

We may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email
• By requesting your agreement to the updated policy at login

The updated policy will take effect from the date it is published. Continuing to use the service after changes are made will be considered as your agreement to the updated policy. We therefore recommend that you review this page regularly.

Contact Us About Privacy

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our team is able to assist you in Bengali.

This privacy policy applies to all services of the bj6618 platform. For more information, please visit our Terms & Conditions and Responsible Gaming pages.